Trouble in Paradise!

It looked like we would land at 8:09 am in London,  but looks can be deceiving. I was watching the in-flght map during our descent to Heathrow.  We actually landed closer to 9 am and came to a stop out on the tarmac. Buses were supposed to pick us up to take us to the terminal but seemed to take forever and when they did arrive, it was one slowly at a time. No way to unload a full 777. By the time we got to security and scanned our boarding passes, it was already too late and the automatic system said we had to see an agent.

All four of us saw a great gate agent. There were no more direct flights to Nairobi today, but after disappearing into a back room, she came back with an alternative plan.  We could fly to Amsterdam this afternoon and then on to (Nairobi tonight, arriving around 6 am Friday local time. Not ideal, but I have done worse, going by way of Istanbul one time.  Also, she got our luggage rerouted. We talked to Catherine via Whatsapp and she will have showers and breakfast for us before we start our day. More to follow as things develop.